Conditions of delivery and payment

Conditions of delivery and payment for Italy:

  • For orders up to 100 € we charge 8 € as transport costs.
  • Over 5 kg additional transport costs are 6 €
  • Over 100 € free transport (up to 5 kg)

Delivery through courier

Minimum order quantity: 20 €

Payment exclusive by credit card, PayPal, prepayment (all charges at the expense of the customer)

Conditions of delivery and payment for Germany and Austria:

  • For orders up to 100 € we charge 9,50 € as transport costs.
  • Over 3 kg additional transport costs are 6 €
  • Over 100 € free transport (up to 3 kg)
  • Delivery through courier (Delivery to PackStation NOT possible)

    Payment exclusive by credit card, PayPal, prepayment (all charges at the expense of the customer)
    Minimum order quantity: 20 €

Conditions of delivery and payment for Switzerland:

  • Shipping charges 25 € up to 3 kg
  • Up to 5 kg total transport costs 35 €
  • Delivery through courier
    Payment exclusive by credit card, PayPal, prepayment (all charges at the expense of the customer)
    Minimum order quantity: 20 €
  • Customs clearance charges are the responsibility of the recipient.

Conditions of delivery and payment for other EU countries:

   - 5 kg - 15KG
Belgium 15,00 € 15,00 €
Bulgaria 25,00 € 35,00 €
Cyprus 55,00 € 110,00 €
Denmark 20,00 € 20,00 €
Estonia 30,00 € 35,00 €
Finland 40,00 € 45,00 €
France 25,00 € 30,00 €
Great Britain  25,00 € 30,00 €
Great Britain (Islands) 60,00 € 65,00 €
Greece 35,00 € 75,00 €
Greece (Islands) 90,00 € 130,00 €
Ireland 30,00 € 35,00 €
Latvia 25,00 € 35,00 €
Lithuania 25,00 € 35,00 €
Luxembourg 15,00 € 20,00 €
Malta 50,00 € 100,00 €
Holland 15,00 € 20,00 €
Poland 20,00 € 25,00 €
Portugal 25,00 € 35,00 €
Czech Republic 25,00 € 25,00 €
Republic of Slovakia 30,00 € 40,00 €
Romania 30,00 € 30,00 €
Slovenia 20,00 € 25,00 €
Spain 25,00 € 30,00 €
Sweden 25,00 € 30,00 €
Hungary 20,00 € 25,00 €

 

Liechtenstein         15,00 € 20,00 € customs clearance charges are the responsibility of the recipient
Turkey 35,00 € 40,00 € customs clearance charges are the responsibility of the recipient
Croatia 20,00 € 25,00 € customs clearance charges are the responsibility of the recipient
Norway 25,00 € 30,00 € customs clearance charges are the responsibility of the recipient
Serbia 20,00 € 25,00 € customs clearance charges are the responsibility of the recipient


Delivery through courier
Payment exclusive by credit card, PayPal, prepayment (all charges at the expense of the customer)

Minimum order quantity: 20 €

 

Online Dispute Resolution

If you've had a problem with something you've bought online, you can use this site to try to reach an out-of-court settlement. You can only use it if you live in the EU and the trader is based in the EU. In some countries, you can also use this site if you are a trader and you want to complain about a consumer over a good or service you sold online.

http://ec.europa.eu/consumers/odr/

 

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